Products marked "(In Stock)" are available in our Australian warehouse and ready for dispatch. Products without "(In Stock)" in the title are made to order and enter production after an order is placed.

In-Stock Products: 1–10 business days.
Made-to-Order Products: Approximately 16–25 business days in total:

• Production: 15 business days
• Delivery: 1–10 business days

Made-to-order and customised products include free standard shipping within Australia. Products marked "(In Stock)" are dispatched from our Australian warehouse and incur shipping charges based on product dimensions, weight, and delivery destination. For full details, please refer to our Shipping Policy.

Yes, selected products can be customised in size, colour, configuration, or other specifications. Please contact our team for more information and options.

Yes. All products are backed by a 3-year warranty covering manufacturing defects in materials and workmanship under normal residential use. Please refer to our Warranty Policy for full details.

Made-to-Order Products: Orders may be cancelled free of charge before production begins. Once production has commenced, a 20% cancellation fee applies.
Customised Products: Once production has entered, they cannot be cancelled.
In-Stock Products: Orders may be cancelled free of charge before dispatch. Dispatched orders cannot be cancelled.
Please refer to our Return & Refund Policy for full details.