Payment Policy
Last Updated: May 2026
Payment Policy
At Livinaro, we offer secure and convenient payment options for customers across Australia. This page outlines our accepted payment methods, payment terms, and important information about the payment process.
Accepted Payment Methods
- Visa
- MasterCard
- American Express
- UnionPay
- Apple Pay
- Google Pay
- Bank Transfer
- Klarna(BNPL)
Currency
All prices on our website are displayed in Australian Dollars (AUD) and include GST (Goods and Services Tax) unless otherwise stated.
Payment Terms
Standard Orders
- Full payment (100%) is required at checkout
- Orders will only be processed after payment is confirmed
- You will receive an order confirmation email once payment is successful
Custom / Made-to-Order Products
- Order details will be confirmed within 24 hours
- Production begins after confirmation
- Please carefully review specifications before approval
Partial Payment (By Approval Only)
Important: Partial payment arrangements are available only for custom/made-to-order products and require prior approval.
- Typical terms: 50% deposit + 50% before dispatch
- Discount codes and promotional offers cannot be used with partial payment arrangements
Bank Transfer
If paying by bank transfer, please use your order number as the reference.
| Account Name | Space Framer PTY LTD |
| BSB | 012491 |
| Account Number | 811520552 |
| Bank | Australia and New Zealand Banking Group Limited |
Payment Security
- All payments are processed via secure, PCI-compliant providers (Shopify Payments)
- SSL encryption protects all transactions
- We do not store full card details
Payment Confirmation
- Confirmation email sent immediately after payment
- If not received within 15 minutes, please contact us
Payment Issues
If you experience any issues:
- Check your payment details
- Contact your bank if needed
- Or reach out to us directly
Refunds and Cancellations
For full details, please refer to our Returns & Refund Policy .
Quick Summary
- Returns accepted if requested within 30 days of delivery
- Items must be unused and in original packaging
- Refunds processed to original payment method
- Processing time: 5–10 business days
This policy is in addition to your rights under Australian Consumer Law.
Custom Products
- Custom items are non-refundable for change of mind
- Cancellation after production may incur charges
Shipping Costs
Shipping fees are calculated at checkout based on size, weight, and delivery location. See our Delivery Policy .
Contact Us
- Email:sales@livinaro.com
- Phone: +61 480 889 771
- Business Hours: 10:00 AM – 6:00 PM (AEST), Monday to Friday