Terms of service

Welcome to our website. By accessing or purchasing from us, you agree to these Terms of Service. Please read them carefully.

General Conditions

By using this site, you confirm you are of majority age in your country. We reserve the right to refuse service to anyone at any time.

Products and Availability

Products are subject to availability. We may modify or discontinue items without notice. While we strive for accuracy, slight variations in colour, finish, or dimensions may occur.

Orders and Acceptance

An order confirmation email does not guarantee acceptance. We reserve the right to cancel orders due to stock issues, pricing errors, or unforeseen circumstances.

Pricing and Payment

Prices are in AUD and include GST. Payment must be completed at checkout. See our Payment Policy for details.

Production, Shipping and Delivery

  • In-stock products: Delivery in 1–10 business days. Shipping fees are calculated at checkout.
  • Custom-made products: Free shipping. Production takes ~15 business days; delivery typically takes 1–10 business days after dispatch.

All timeframes are estimates. Review our Shipping Policy for more details.

Returns and Refunds

Review our Returns & Refund Policy for details on cancellations, returns, and refunds.

Warranty

We provide a limited warranty on our products. For coverage claims, please review our Warranty Policy.

Assembly and Use

Some products (e.g., bunk beds) require self-assembly. Customers are responsible for correct assembly and safe use.

Important: Bunk beds are not suitable for children under 6 years old.

Privacy

Your personal information is handled according to our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property

All website content (text, images, design) is our property and may not be used without permission.

Changes to Terms

We may update these terms at any time. Changes take effect immediately upon posting.

Contact Us

Questions? We’re always happy to help.

Email: sales@livinaro.com
Phone: +61 480 889 771
Hours: Mon–Fri, 10:00 AM – 6:00 PM (AEST)