Privacy policy

Your privacy is important to us. This policy explains how we collect, use, disclose, and protect your personal information when you interact with our website.

Information We Collect

When you visit or make a purchase, we may collect:

  • Personal details: Name, email address, and phone number.
  • Transaction data: Billing/shipping address and order details.
  • Technical data: IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use your data to:

  • Process orders and provide customer support.
  • Improve our website, products, and user experience.
  • Prevent fraud and maintain website security.
  • Send permitted marketing communications.
  • Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share it when necessary with:

  • Payment providers for secure transactions.
  • Logistics partners for order delivery.
  • Technology providers for website hosting and functionality.
  • Authorities, only if legally required.

Data Storage and Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of electronic transmission or storage is 100% secure.

Australian Privacy Rights

In compliance with the Australian Privacy Act 1988 (Cth), you have the right to:

  • Request access to, or correction of, your personal information.
  • Withdraw consent for marketing communications at any time.
  • Request details on how your data is handled.

Cookies

We use cookies (including third-party tools like Google and Meta) to analyze traffic, support site functionality, and for remarketing purposes. You can manage cookies via your browser settings, though disabling them may limit some website features.

Third-Party Services

Our website may link to external sites. We are not responsible for their privacy practices and encourage you to review their respective policies before providing any personal data.

International Data Transfers

Some of our technology and service partners operate outside Australia. By using our website, you consent to necessary overseas data transfers for order fulfillment and customer support.

Changes to This Policy

We may periodically update this policy. Any changes will be posted on this page and take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please feel free to reach out. We’re always happy to help.

Email: sales@livinaro.com
Phone: +61 480 889 771
Hours: Mon–Fri, 10:00 AM – 6:00 PM (AEST)